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[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser: HD 1080p Video Monitor, 2-Way Audio, Night Vision, Sound and Motion Alerts. For Dogs and Cats, Matte Silver (PB913NVTD)
TREAT YOUR PET REMOTELY: Fling treats at varying distances or schedule automatic treating from the Petcube App. Compatible with a variety of dry, crunchy dog and cat treats. Up to 2lbs treat capacity. MONITOR 24/7 FROM YOUR PHONE: With Petcube Bites Wi-Fi pet cam, check on your pet day or night with clear 1080p HD […]
Descrição
- TREAT YOUR PET REMOTELY: Fling treats at varying distances or schedule automatic treating from the Petcube App. Compatible with a variety of dry, crunchy dog and cat treats. Up to 2lbs treat capacity.
- MONITOR 24/7 FROM YOUR PHONE: With Petcube Bites Wi-Fi pet cam, check on your pet day or night with clear 1080p HD video, 138° wide angle view, and night vision. See up close with 3x zoom. Get sound and motion alerts.
- CHAT WITH YOUR PET: With two-way audio you can speak to your pets and hear them bark or meow back. Tell them you love them from anywhere.
- FREE CLOUD-BASED VIDEO STORAGE: Always see the last 4 hours stored on an interactive video timeline, no subscription required. Video recordings of your pet’s activity are triggered by sound and motion. Optional Petcube Care subscriptions provide 24/7 video history; extended video clips; smart alerts for barking, meowing, pets and people. All Petcube Care subscribers get access to perks that can save you hundreds of dollars a year on top brand pet supplies, products and services.
- CONNECTIVITY REQUIREMENTS: 2. 4GHz WiFi, iOS 10 and higher or Android 5. 1 and higher. Compatible with Alexa.
Informação adicional
Compatible Devices | Smartphone |
---|---|
Power Source | Ac/dc |
Connectivity Protocol | Wi-Fi |
Controller Type | Vera, Amazon Alexa, ios, Android |
Mounting Type | Optional |
Video Capture Resolution | 1080p |
Color | Matte Silver |
Number of Items | 1 |
Included Components | No |
Number of Channels | 2 |
Wireless Communication Technology | Bluetooth, Wi-Fi |
Form Factor | Box |
Effective Video Resolution | 1080 Pixels |
Item dimensions L x W x H | 7.2 x 3 x 12.9 inches |
Batteries Required | No |
Item Weight | 4.4 pounds |
Focus Type | Auto Focus |
Low light technology | Night Color |
Alert Type | Audio and Motion |
Room Type | Kitchen, Living Room, Bedroom, Study Room, Hallway |
Video Capture Format | MP4 |
Unit Count | 1 Count |
International Protection Rating | IP54 |
Control Method | Voice |
Global Trade Identification Number | 00863046000393 |
UPC | 863046000393 |
Manufacturer | Petcube |
Item model number | PB913NVTD |
Date First Available | February 2, 2017 |
Item Package Dimensions L x W x H | 17.7 x 9.6 x 3.4 inches |
Item Dimensions LxWxH | 7.2 x 3 x 12.9 inches |
Brand Name | Petcube |
Target Audience Keyword | pets, doggie, kitty, puppy, kitten, pet, dog, cat, pet parents |
Directions | Standing on the surface or mounted to the wall. |
Warranty Description | Petcube Bites is the most advanced HD pet camera for monitoring and treating your pet. You can toss treats, see in clear HD video, chat using twoway talk, and see with night vision. From the app on your phone, spy on your pet, and save them from loneliness and separation anxiety. Have peace of mind that your furkid and home are safe. The awardwinning Petcube Bites is the first home camera to work with both Amazon Alexa to treat your pet and ever reorder treats. Every Petcube Bites purchased comes with free Wellness brand treats. Compatible with iPhone, iPad and Android smartphones/tablets via the free Petcube app. iOS 8.4 and higher or Android 4.3 and higher (2.4Ghz Wifi) Compatible with a variety of treat. Use crunchy treats with dimensions of 1" in diameter or less Key Features: WATCH: 1080p HD video with a 138 degree wideangle view, night vision, and 3x digital zoom NIGHT VISION: check on your pets and home at night. No more leaving lights on TREAT: fling treats to your pet from your phone. High capacity up to 2 lb container. One to five treats may come out at one time depending on the treat size TALK HEAR: get your furry friend off the couch and hear what's going on with twoway audio EASY SETUP: via the free Petcube app for iOS and Android. No monthly fees required (2.4GHz router, iOS 8.4 and higher or Android 4.3 and higher are required for use) PETS and HOME SECURITY: Sound and Motion alerts. Up to 7 days with Petcube Care video cloud recording service subscriptions. All users can save a snapshot of the last 4 hours of activity snapshot for free Works with Alexa: All Petcube cameras work with Amazon Alexa, so you can use voice commands to fling treats to your pet DRS enabled: each camera comes with Wellness Petite Dog Treats sample. Easy reorder with Amazon Dash Replenishment right from the Petcube App. Never run out of treats again |
Size | Bites Only |
Age Range Description | All Life Stages |
Style | Device Only MS OR Device MS + 1 Year Cloud Recording Service |
Breed Recommendation | All Breed Sizes |
Cliente Essência Brasileira –
I cannot emphasize enough how frustrating this device is. If it worked correctly, I would give it 5 stars because it is a great idea and has features I miss in similar products. But it is, to put it mildly, buggy, and customer service is not helpful. I had trouble from the get-go. The Petcube would connect to my wifi and stream video, but no matter how many or what kind of treats I put in, it said it was empty. It also had no LED light on. I contacted customer service, who kept asking me what color the LED was (and I repeatedly told them it wouldn’t light up at all). Then they told me the machine might not have been getting enough power or wasn’t connected to my wifi. This is despite the fact that I kept telling them that I was live-streaming video from it, which obviously meant the machine had both power and wifi. After much more back and forth (which basically amounted to me pushing the reset button over and over again), we finally got the machine working correctly. Fantastic! I loved it! If this had been the end of the story, Petcube Bites would be getting 5 stars from me. But…
The next day, I was out and checking in on my pets using the Petcube. Camera worked great, but it wouldn’t actually dispense treats. Made all the right noises, but no results. When I got home, I shook it and presumably dislodged a jammed treat. Everything was working again. At this point, I’m still thinking that, if this is the last thing that goes wrong, I would still give it 5 stars.
The next day, the LED light goes off again, and it once again says there are no treats. I went online to their “24/7” chat, but learned that what they really mean by that is that you can try to chat, but if there’s no one there, you can leave your email address and get a response hours later. I did finally get a response, and then proceeded to email back and forth with customer service for a few days with them asking me to try things and me telling them it still didn’t work. They ultimately just stopped responding. No offer for a refund or replacement. No more effort at troubleshooting. Just nothing. I gave up on the machine and just left it alone to deal with after the holidays. To my surprise, it miraculously started working again a few days later. Why? Only god knows.
In the meantime, I had placed an order for a second machine just to see if the one I got was defective. Nope – I proceeded to have a host of entirely differently problems with the new machine. I fiddled with that for hours and finally got it connected and streaming, only for it to, like it’s brother device, refuse to actually dispense treats. This time, though, shaking it did absolutely nothing. I’m not even going to bother contacting customer service. I already know from my last encounter that they are going to tell me to press the reset button 3 times, hold the reset button down for 8-10 seconds, plug the machine into a laptop instead of the wall, unplug it and plug it in again, and then disconnect and reconnect the camera in my app ad naseum until they just stop responding because they don’t know how to fix it.
The first one I got has been working properly for 2 days now, but I know it’s only a matter of time before something goes wrong again. Thanks to Amazon’s holiday return window, I can give this a generous try-out before deciding whether to keep it, but I have zero faith that I’ll make it to January 31 without wanting to toss this thing out the window in frustration.
(Oh – and both Petcubes came with sample dog treats. Useless for my cats.)
Cliente Essência Brasileira –
This nifty device lets you keep an eye on your pets while your away and toss them the occasional treat.
Cliente Essência Brasileira –
Pros: great video & audio quality, great customer service
Cons: the app needs some work, & the treat dispenser is a bit sketchy.
The video quality is awesome! Don’t think that it’ll come out looking like a security surveillance video, because it’s so much better. I love the 2 way audio, too. My pet knows I’m checking in on him.
The PetCube is sturdy and modern looking. I wish I would’ve purchased the rose gold though. It is quite big, but that’s because of the treat dispenser. The first time I tested the treats, it scared my cat because there’s a slight delay when they drop down and then shoot out. It also shot out 5 at a time (they give an insert to limit the smaller treats though!)
The app needs improvement — it lags / freezes but it’s not constant and shouldn’t deter you from buying this.
Cliente Essência Brasileira –
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Got the Petcube Bites in silver.. looks slick and packaged nicely. It was easy to install.. just the usual troubleshooting (rebooting to get the wifi to work). The camera is great as it gives you a clear view of the entire room. You have to get used to the app to turn on the mic if you want to be heard by your pet.. it’s not automatic. My dog liked the treat dispenser and a nice feature is you can choose how many and how often a treat is dispensed. I also like the sharing feature so our family can all install the Petcube app on our smartphone and see our dog in real time, communicate with him and give him treats! My sons are in college so it’s nice that they can see him anytime. I just installed the Petcube so I still have to study the other features but overall, it serves its purpose.
Cliente Essência Brasileira –
I am a big fan of this gadget. I hired a dog walker for a few weeks that I was working overtime. I saw the Petcube on sale for $139 and decided it was time. Setup was super easy. Basically just plugged it in, downloaded the app, and hit a few buttons. Placement has been trial and error. Since it’s only me and I didn’t want to scare the bejeezus out of my dog walker, I haven’t had a chance to explore the audio feature much. The camera is shockingly clear; I am very happy with the picture quality day and night. (I don’t have a lot of experience with cameras so take this with a grain of salt.) The treat holder drawer holds a lot more than I anticipated (which is a good thing). It does make a bit of noise when the treats are preparing to shoot and my corgi, Zora, was a little afraid at first. She still keeps her distance until the treats have landed. That being said, I love being able to throw out treats and I love that you have the option of scheduling treat dispensing. It’s not likely something I will take advantage of but kudos for the thought. I was impressed by the GIFs in the app of recorded interaction. I get notifications of motion and sound as well. My only minor complaint is that when I open the live stream, it sometimes says I am next in line for control (or something along those lines). It’s weird because I’m the only one with access. So I have to wait in line behind…me….? It’s a minor glitch. There are a few in terms of connectivity. However, overall I’m very satisfied. I think I could get a lot of other people to buy if it was just a little cheaper.
Cliente Essência Brasileira –
This Petcube Bites is great. Setup went very well and my cat made it a friend. So fun when I am travelling to be able to hear my cat and for my cat to be able to hear me. As soon he hears the sound of the Petcube Bites preparing the treats, he moves in front and waits for them.
Cliente Essência Brasileira –
PetCube Review
I purchased my PetCube Bites camera because I wanted a pet camera for a while, I needed something in my pets’ lives that could get them off the couch while I’m not home (even for a min), and I like things that work with Alexa! After a few weeks with it, PetCube Bites does not disappoint! I love seeing what my pets are doing (or not doing… lazy babies) when I am not home.
Camera – The camera is great! The videos were so clear, even at night with the night vision!
Treats – The treat flinging is fun for my pets and has always worked! Maybe a treat won’t make it past the ledge, but nothing has been stuck in the machine! WOOT!
2-way Audio – I love being able to watch my pets while I’m not home and talk to them through the 2-way audio! My dog used to ignore me. Now she leaves the room when I talk. hahahaha
Set-up – The set-up took a little finagling. I just reset the box and then it worked fine. If you have any issues, just reset it. Don’t spend an hour trying to argue with it, like I did.
Size – It’s large. The dimensions are there for me to see, so I knew what I was buying. Now that I have it, I don’t even notice it, but it was a little shocking at first. The treats have to be stored somewhere, so it obviously makes sense.
Customer Support – At first I couldn’t get Alexa and the Petcube to communicate, so I reached out to Support and they were fantastic! They gave me a few simple steps to try and were superb to deal with!
I treat my pets like the children I don’t have yet, and I am glad that I have this pet cam in my life.
Cliente Essência Brasileira –
These things are great ! Well worth the money